Customer support agent
An AI customer support agent that works on every channel
Resolve tickets faster with a single Plug AI Agents agent on web chat, WhatsApp, email, Slack, and phone. Ground answers in your knowledge base, look up orders in Shopify or Stripe, and escalate to humans with full context.
- One inbox for chat, email, WhatsApp, and social
- Knowledge-grounded answers from your docs and site
- Live CRM and order lookups during conversations
- Native help desk with human takeover
- Analytics on deflection, resolution, and CSAT
- Deploy in minutes — no per-channel rebuild
Deploy on every channel — or connect via API
Web, social, email, and voice from one control plane — plus a developer API to embed the same agent in your product or any custom workflow.
Web ChatWhatsAppEmailTelegramMessengerInstagramSlackPhoneAPI
Make customer experience your competitive edge
Build and deploy your first Plug AI Agents agent in minutes. Start with a free trial—no credit card required.
No credit card required