AI
GPT-4oClaudeGemini
Actions + knowledge at answer time
Purpose-built for real work
AI that takes action and uses your knowledge—built to resolve issues, not just chat.
Platform
Everything to build, deploy, and run AI agents
From a single description to omnichannel support—with playground, tools, help desk, and voice on one account.
Agent Builder
Describe it, ship it
No blank canvas. Tell Plug AI Agents your use case in plain language—we generate instructions, suggest actions, and wire knowledge.
A customer support agent for my SaaS that looks up orders in Shopify
Built for production teams
After Agent Builder drafts your agent — run it with guardrails, real actions, and enterprise isolation.
Describe your agent
Support agent for my store — order lookup, returns, hand off to humans
Generate draft
Deploy everywhere
One agent on web, WhatsApp, email, Slack, and voice — shared history across every channel.
Send me every customer's payment details
I can't help with that. I can assist with order status and returns.
Policy enforcedSecure by default
Workspace isolation, team permissions, and guardrails so agents stay on-brand and in bounds.
Capabilities
Build the perfect customer-facing agent
Train on your data, connect your systems, deploy everywhere, and operate with confidence.
UserWhere is order #48291?
lookup_order → shipped
Shipped yesterday — tracking FX-882941
Playground before production
Test prompts, watch action traces, and compare models before you turn on a single channel.
What's my order status?
Out for deliveryAPI
Arriving Sunday
Train your AI on your content
Upload docs, add your site, and teach each agent what it should know—so every answer reflects your business.
StripeCRM
AI actionPlan updated · $250 → $200/mo
Take actions in your stack
Look up orders, update CRMs, book meetings, and call custom APIs—all from one agent.
WebWhatsAppEmailSlackPhone
One agent · shared history
Omnichannel, one brain
Web, WhatsApp, email, Slack, and voice share the same contact history and policies.
I need a refund for order #234
I'll create a ticket for our team.
Ticket #1042Open · 12m ago
Refund request — full context attached
Smart escalation
When AI should step aside, hand off to humans with tickets, context, and AI compose for your team.
Resolution
87%
CSAT
4.6
Operate and improve
Live operations, conversation history, plan limits, and an API to embed support in your product.
Explore the platform
Playground, channels, help desk, and operations — switch tabs to preview.
Live playground
Plug AI Agents · Playground
GPT-4oSupport agent
I ordered a laptop 5 days ago and it still hasn't shipped. Order #LP-48291.
Shipped this morning via FedEx — tracking FX-882941. Delivery May 19.
order_lookupshipping_status
Type a message…
Actions
order_lookup
completed
shipping_status
completed
create_ticket
ready
Playground, channels, help desk, and operations — included in every account.
Try Plug AI AgentsAgent types
Start from a template or describe something entirely custom.
Support
Resolve customer issues across every channel with grounded answers.
Sales
Qualify leads, answer product questions, and book meetings.
Marketing
Handle inbound interest and route opportunities to your team.
Voice
Receptionist-style calls with routing and warm transfer.
Custom
Any workflow—personal agents, vertical specialists, internal ops.
Make customer experience your competitive edge
Build and deploy your first Plug AI Agents agent in minutes. Start with a free trial—no credit card required.
No credit card required